About the job Experience Planning Specialists
We are seeking organized, service-driven individuals to join our team as Experience Planning Specialists. In this remote role, you will assist clients with coordinating personalized leisure arrangements, managing reservations, and ensuring a seamless experience from consultation through completion.
This opportunity is ideal for individuals who enjoy helping clients, managing details, and delivering high-quality service. Full training and ongoing support are provided.
Key Responsibilities
Consult with clients to understand preferences, timelines, and budgets
Research and coordinate accommodations, transportation, and related services
Manage reservations, confirmations, and client documentation
Prepare detailed summaries and itineraries
Communicate with partners and vendors to ensure accurate arrangements
Handle updates, schedule changes, and alternative solutions professionally
Maintain organized client records and service details
Provide timely, responsive customer support throughout the planning process
Qualifications
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Reside in the United States or Mexico (preferred)
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Strong communication and customer service skills
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Detail-oriented with strong organizational abilities
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Comfortable working independently in a remote environment
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Reliable computer and high-speed internet access
What We Offer
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Flexible part-time or full-time scheduling
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100% remote work opportunity
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Training and mentorship
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Growth opportunities within a supportive team
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Access to industry-related benefits