Client Support Specialists (Remote)

We are seeking dependable, service-oriented individuals to join our remote team as Client Support Specialists. In this role, you will assist clients by coordinating personalized services, managing requests, and ensuring a smooth, high-quality experience from initial inquiry through completion.

This is a fully remote opportunity with flexible scheduling. Comprehensive training is provided, and no prior industry experience is required.

Key Responsibilities

• Provide professional, friendly customer support throughout the client lifecycle
• Respond to client inquiries, requests, and updates in a timely manner
• Consult with clients to understand preferences, timelines, and service needs
• Coordinate reservations, schedules, confirmations, and documentation
• Research service options and present appropriate solutions to clients
• Prepare and share detailed summaries, confirmations, and client materials
• Manage changes, adjustments, and alternative solutions with accuracy
• Communicate effectively with internal teams and external partners
• Maintain organized records and accurate client information
• Deliver consistent, solution-focused service to ensure client satisfaction
• Required Skills & Competencies
• Strong customer service and client communication skills
• Excellent attention to detail and organizational ability
• Time management and multitasking capabilities
• Problem-solving mindset and adaptability
• Ability to work independently in a remote environment

Qualifications

• Must be at least 18 years of age
• Must reside in the United States or Mexico (preferred)
• Reliable computer and high-speed internet connection
• Professional written and verbal communication skills
• Self-motivated and dependable

What We Offer

• Full training and onboarding
• Flexible part-time or full-time schedules
• 100% remote work environment
• Growth and advancement opportunities
• Supportive and collaborative team culture