Remote Client Services Associate

We are seeking a Client Services Associate to provide reliable, thoughtful support to clients by assisting with coordination, communication, and ongoing service needs. This role is centered on organization, responsiveness, and maintaining positive client relationships in a remote environment.

This opportunity is well suited for individuals seeking flexible work arrangements, including those transitioning careers, returning to the workforce, or balancing professional responsibilities with personal commitments. No prior industry experience is required — training and continuous support are provided.

Responsibilities

Serve as a point of contact for client inquiries via email, phone, and messaging platforms

Assist with coordinating details and managing service-related requests

Provide accurate information and guidance based on client needs

Maintain organized and up-to-date client records

Follow up with clients to ensure continuity and satisfaction

Utilize internal systems and tools to support daily workflows

Ideal Candidate Profile

• Strong communication and interpersonal skills

• Organized, detail-oriented, and dependable

• Comfortable working independently in a remote setting

• Willing to learn new systems and processes

• Committed to providing consistent and professional support

Backgrounds in customer service, administrative support, hospitality, or  retail are beneficial but not required.

What We Provide

• Fully remote work environment

• Flexible scheduling options

• Structured onboarding and training

• Ongoing support and access to resources

• Opportunity for professional development and skill building

Work Schedule

• Flexible — based on availability

Why This Role Matters

This position offers the chance to build valuable customer service and coordination skills while maintaining the flexibility needed to support personal and professional priorities.