Business and Solutions Analyst

Business and Solutions Analyst

Competencies and Requirements

Minimum Requirements

• Proven experience in partner integration projects, preferably in Supply Chain, Logistics, or Retail environments.

• Significant Project Management experience with the ability to manage multiple projects simultaneously.

• Strong English communication skills (spoken and written).

Skills Required

• Technical expertise in IT solution design, specification, and development.

• Familiarity with integration protocols.

• Experience in delivering integrations to both external and internal solutions.

• Understanding of business operations and associated processes.

• Process analysis experience.

• Systems understanding with testing experience.

• Experience in delivering training to various groups, from Junior Staff to Executive Level.

Role and Responsibilities

• Develop and maintain a comprehensive understanding of all aspects of The Company's processing platform as related to integration projects.
• Provide pre-sales consultancy to prospective and current suppliers, principals, and customers in conjunction with Business colleagues.
• Proactively present The Company's preferred technical architectures and integration methods to:
• Maximise functionality, platform consistency, and commercial advantage.

• Minimise costs, risks, and time-to-market.

• Collaborate with technical staff from principals, suppliers, and customers to design end-to-end integration solutions.
• Create integration project plans in collaboration with PMO resources, internal teams, and third parties.
• Initiate projects within the IT team by:

• Securing necessary resources via established procedures.

• Clearly communicating project plans and delivery expectations to all stakeholders.

• Document business processes, analyze for optimization/streamlining, and present solutions to business for sign-off.
• Take full ownership and accountability for execution of integration, development, and/or process optimization projects, including:

• Facilitating physical network connectivity.

• Coordinating technical calls with partner engineering staff.

• Ensuring development aligns with specs and solution designs.

• Facilitating file exchange and testing processes (DEV and UNIT).

• Preparing documentation for sign-off processes.

• Lead efforts to scope, size, document, and implement approved solutions, including user training when required.
• Maintain visibility on all project efforts through weekly reporting to the CIO and other relevant stakeholders.
• Act as a technology Functional Expert to The Company Business, customers, suppliers, and principals; assist in incident/issue resolution.
• Promote standardisation, consistency, and quality throughout The Company and its stakeholders.
• Perform other duties as assigned by the CIO.