ChatBot Developer I

Minimum Requirements:

• Technical Skills: Proficiency in programming languages such as JavaScript (Node.js), or PHP. 
• Proficiency in database languages such as MYSQL or MS SQL. 
• Experience with the Messenger Platform, WhatsApp Business API, and Facebooks APIs. 
• Familiarity with web development technologies (HTML, CSS, JavaScript) and frameworks/libraries (such as Laravel). 
• Analytical Skills: Ability to analyze and interpret data to make data-driven decisions for bot optimization. 
• Skills in using analytics and monitoring tools to track performance metrics. 
• Project Management and Communication: Strong project management skills to oversee the development lifecycle. 
• Excellent communication skills for collaborating with team members, stakeholders, and potentially interacting with bot users for feedback. 
• Creativity and Problem-Solving: Creative thinking for designing engaging user experiences and conversation flows. 
• Strong problem-solving skills for addressing technical challenges and optimizing bot performance.

Responsibilities:

• Design Architect the bots conversation flow, including the decision trees, intents, and entities. 
• Design a user-friendly and engaging UX/UI for the bot interactions. 
• Development Develop the bot using the Facebook Messenger Platform, including programming of the conversation logic and integration of necessary APIs. 
• Implement natural language processing (NLP) capabilities to interpret user queries and provide contextually relevant responses. 
• Code webhook services to receive and send messages to and from the Messenger Platform. 
• API Integration Integrate with Facebooks Conversion API for tracking and attributing offline leads and conversions. 
• Implement Metas WhatsApp Business API for extending chatbot functionalities to WhatsApp, ensuring a seamless cross-platform experience. 
• Incorporate third-party APIs for additional services like payments, CRM, analytics, etc.