IT Systems Administrator

Must have the following requirements not negotiable:

• Minimum 5 years experience as an IT Systems Administrator
• Customer focused and approachable
• Solutions driven
  
• Comptia A+
• Comptia N+
• Microsoft MCS
• Cisco CCIP
  
• 2+ years working experience with Google Workspace
• Microsoft Office 2016 and up
• Proficient in Microsoft Active Directory

Responsibilities:

• First point of contact for user incidents and requests
• Managing tickets via ITSM platform
• Provide IT support to all users within the business
• User setup and configuration
• Workstation setup and deployment
• Ensure that user data backup solution is functional and user data is protected
• IT compliance - adhere to IT policies and procedures
• Maintain and update documentation of configurations
• Multifunction printer support