Operations Manager

Minimum Requirements:

• Grade 12 
• 5 years Management Experience in Operations 
• Able to develop and implement logistic systems and techniques which will impact on the organization as an administration whole. 
• Able to manage all functions of logistics in the organization. 
• Able to determine and develop logistic strategy for entire organisation.
• Knowledge of all functions of logistics which will impact the entire organization.
• Knowledge of strategy pertaining to logistics. 
• Knowledge of latest developments in the logistics field.
  

Responsibilities:

• Ensure that debriefing and pre-briefing standards are adhered to by ensuring that the Agents / Debriefers, Drivers and all related staff perform their duties to the required standard. 
• Maintain Branch Efficiencies by ensuring that Company Procedures are implemented and adhered to. 
• Ensure optimized staff utilization. 
• Take full control and responsibility of all staff and their duties. 
• Ensure all staff follow processes and procedures. 
• Handling operational queries and problems timeously and efficiently 
• Ensure that Agents / Debriefers debrief thoroughly according to Debriefing Procedure
• Ensure that Debriefers inspect vehicles thoroughly and report damages to Fleet Manager immediately. 
• Ensure Customer service levels are met at all times.