Senior Business Analyst

Key Roles and Responsibilities:

• Conduct a Business Impact Analysis (BIA) and develop BIA Report.
• Conduct an analysis and develop the ICT Continuity Plan / DRP.
• Conduct an analysis and develop the Business Continuity Plan..
• Deliver business projects in line with sponsor requirements and enterprise architecture.
• Proactive development and deployment of enhanced services and platforms, covering all the functional aspects from service/product definition through to build and deployment.
• Ensure the identification and documentation of operational gaps including user guides, templates, test cases and related user training.
• Assist with the resolution of issues pertaining to the service.
• Adhere to and follow the relevant development and support processes.
• Communicate and escalate if any issues arise or deliverables cannot be met and request assistance to ensure closure of issues.
• Take responsibility for delivery of project elements with minimal supervision

Academic Qualifications and Certifications:

• 10 years experience as a BA.
• COBIT
• ITIL
• Business Continuity planning and Disaster Recovery Planning experience.