Systems Analyst (Senior)

Systems Analyst (Senior)

Minimum Requirements:

• Matric (Grade 12)
• NQF Level 5: Certified in a 3-year National Diploma, BSc Computer Science, or BCom
• Information Systems (or similar).
• Advanced UML or BPMN course would be advantageous.
• Business Analyst Certification, Diploma, or Advanced BA Qualification is advantageous.

Responsibilities:

• Interaction with People:
• Lead requirements-gathering sessions and workshops, brainstorming sessions and status meetings with business stakeholders
• Interact with technical team members such as solution architects, developers and system analysts
• Work with the Experience Design and design team on requirements for new customer journeys, giving input on business requirements.
• Interface with offshore development teams in different time zones
• Work with external partners regarding data integration efforts
• Communicate relevant information regarding project impacts to business stakeholders
• Provide mentorship regarding best practices for documentation, story structure, and analysis processes for other Analysts
• Interact with business stakeholders at all levels of the organization.
• Documentation:
• Document business requirements in the form of BRDs, use cases, user stories and business rules
• Create as-built specifications for consumption by business and operations stakeholders
• Create educational and reference content for internal departments and functions
• Create specifications for technical system functionality
• Document business requirements for data integration purposes
• Complete documentation for Definition of Done under the business analyst tasks
• Process:
• Lead agile ceremonies as part of the SDLC
• Produce estimates for proposed work to inform enhancement costs
• Perform risk analysis on proposed development initiatives
• Identify and drive process or other solutions to improve business results, product performance and client satisfaction
• Employ critical thinking and problem-solving skills during analysis to inform creative solutions
• Facilitation Skills
• Conduct Functional Specification walkthroughs with developers.
• Facilitate client-walkthrough JAD sessions, and sign-off of Functional
• Specifications with
• business owners to ensure Business Requirements have been met.
• Technical Skills Technology:
• Understand mobile interface and application technologies for iOS and Android
• Understand data exchange formats (XML, CSV) and protocols (FTP, HTTP)
• Understand browser-based technologies, e.g., HTML, HTML forms,