Internal Sales / Telesales

Internal Sales / Telesales

Minimum Requirements:

• Grade 12 (Matric) or equivalent.
• Minimum two to three years experience in the courier industry in the sales environment.
• Must have a proven track record in the sales environment.

Responsibilities:

New Business Sales

• Meet and exceed monthly new business sales targets.
• Sell the Companys services to all customers within set regional boundaries.
• Ensure the account is secured in its entirety (i.e., maximum potential).
• Negotiate gross profits in line with company objectives.

Sales Procedures and Cycle

• Prospect new clients.
• Secure a minimum number of appointments per week as per company objectives.
• Conduct needs analysis.
• Propose customized client solutions and negotiate rates.
• Attain credit applications in line with company policy and procedure.
• Follow internal policy and procedure regarding opening new accounts.
• Arrange and deliver stationery, coordinate integration, and IT hardware.
• Attain logins and train customers on Company systems.
• Identify opportunities to increase existing client spending for 12 months GROW, RETAIN & PROTECT.

Sales Opportunities

• Identify and secure sales opportunities with new business accounts.
• Optimize sales volumes and pricing.

Sales Targets

• Ensure monthly sales targets and new account targets are achieved and exceeded.

Record-Keeping

• Maintain a daily, reliable, up-to-date customer entry on the Sales share drive.

Reporting

• Report to the Sales/Telesales Manager on:
  • Market trends
  • Customer suggestions, issues, and complaints
  • Competitor activity
• Attend and contribute to sales meetings.
• Complete and submit sales reports before deadlines as requested by the Sales Manager.
• Respond to email communication within requested timelines.