Debtors Clerk

Debtors Clerk

Areas of Responsibility:

• Complete debtors function

• Ensure timeous and accurate recording of all invoices, debit, and credit notes

• Monitor accounts to ensure that payments are received timeously and are up to date

• Administer Debtors / Debt collection follow up on outstanding accounts

• Collect overdue monies and timeously flag overdue accounts to relevant staff and management

• Daily, weekly, and monthly reporting including age analysis, reconciliations, processing

• Accurate and constant follow up with customers regarding outstanding payments

• Deal with queries from clients and reconcile customer accounts where necessary

• Filing and ensuring all documentation sequence is controlled

• Opening new accounts

• Daily and monthly reporting to management

Knowledge, Skills, and Experience Required:

• Excellent verbal and written communication in English and Afrikaans

• Good time management skills, with ability to manage self and prioritise tasks

• Ability to handle and deal with conflict situations

• Strong listening skills

• Matric or equivalent qualifications

• Tertiary qualification (desirable but not essential)

• Good working knowledge of MS Office and IT packages

• Computer literacy

• Impeccable business acumen in both written and verbal communication

• Strong documentation skills

• 3-5 years experience in a similar role (Client Service / Debt Collection)

• Previous debt collection experience and techniques advantageous

• Excellent negotiation and communication skills