Field Service Technician

Field Service Technician

Key Accountabilities

• Apply electrical, electronic, basic hydraulic, and mechanical theory and related knowledge to test and modify operational machinery, circuits, and components.

• Diagnose, adjust, repair, or overhaul port equipment such as Ship-to-Shore Cranes, Rubber-Tired Gantry Cranes, and Rail-Mounted Gantry Cranes.

• Keep detailed records of activities, repairs, and issues, reporting equipment status and performance to line management.

• Complete required paperwork including timesheets, work reports, and expense reports.

• Care for and maintain company tools, machines, and equipment.

Primary Responsibilities

• Provide on-site support for planned and emergency repairs.

• Operate machinery for inspection, diagnostics, and troubleshooting.

• Set a positive example in punctuality, professionalism, and adherence to safety regulations.

• Test products and equipment after repair to ensure compliance with specifications.

• Repair and replace damaged or worn parts using OEM spares.

• Perform routine maintenance, cleaning, lubrication, and inspection of The Company machines.

• Read and interpret manuals, blueprints, and technical drawings.

• Overhaul and test machines for operating efficiency and safety.

• Mentor and train other team members when required.

• Promote a safe working environment and follow all established procedures.

• Ensure compliance with health and safety legislation for all field service equipment.

• Support administrative and back-office tasks as needed.

Education & Experience

• Minimum Qualification: Matric / NQF4

• Experience: 1-2 years minimum; 3-4 years related experience preferred (or equivalent combination of education and training).