Solution Architect

SOLUTIONS ARCHITECT

Location: Gauteng, South Africa
Industry: Technology / Enterprise Infrastructure

A leading organisation is seeking an experienced Solutions Architect to support enterprise customer engagements across networking, security, cloud, connectivity, and observability environments.

This is a strategic pre-sales and customer-facing role suited to a technically strong architect who can shape complex multi-vendor solutions, support deal closure, and drive long-term customer value.

THE ROLE

You will be responsible for designing enterprise infrastructure solutions, supporting sales engagements, and ensuring customers achieve measurable business outcomes through scalable and future-ready architectures.

Key responsibilities include:

Solution Architecture & Pre-Sales

• Leading end-to-end pre-sales solution design activities
• Collaborating with sales, pre-sales, and project teams to develop cohesive solutions
• Translating customer business challenges into technical architectures and solution strategies
• Designing multi-vendor enterprise solutions across networking, security, cloud, and observability environments

Customer Engagement & Advisory

• Conducting customer assessments to define technical and business requirements
• Acting as the subject matter expert during customer engagements and solution discussions
• Presenting technical concepts to both technical and business stakeholders
• Supporting proof-of-concept engagements and validating architectural assumptions

Proposal Development & Commercial Support

• Developing high-quality technical proposals and solution documentation
• Producing accurate bills of materials and supporting pricing activities
• Assisting with RFP and RFI responses
• Ensuring technical and commercial alignment across solution designs

Customer Success & Growth

• Supporting post-implementation optimisation and customer adoption
• Identifying opportunities for cross-sell, upsell, and account expansion
• Driving long-term customer retention and value realisation
• Analysing customer usage trends to improve solution adoption and outcomes

Collaboration & Technical Leadership

• Working closely with technical architects, OEM specialists, and internal teams
• Supporting solution governance, scalability, and operational alignment
• Contributing to sales strategy and account development initiatives
• Staying current with evolving technologies, vendors, and industry trends

WHAT WE ARE LOOKING FOR

Key requirements:

• Minimum 5 years' experience in enterprise networking infrastructure
• Strong experience across:
  • LAN, WAN, WLAN, and SD-WAN
  • Routing and switching technologies
  • Network security and Zero Trust architectures
  • Cloud networking environments
• Experience working with multi-vendor solutions including:
  • Cisco
  • Fortinet
  • Palo Alto
  • Juniper
  • Aruba
  • Huawei
• Strong customer engagement and pre-sales consulting experience
• Proven ability to translate business requirements into technical solutions

Required certifications:

• Cisco CCNP (essential)
• Additional certifications advantageous, including:
  • Cisco SPLUNK
  • Fortinet FCP
  • Palo Alto certifications
  • Customer Success or Renewals certifications

WHO YOU ARE

• A strategic thinker with strong technical and commercial acumen
• Customer-focused with a consultative approach
• A confident communicator able to engage at all organisational levels
• Highly analytical with strong problem-solving capability
• Detail-oriented with strong proposal and documentation skills
• Adaptable and resilient in fast-paced environments

WHY THIS ROLE

• Opportunity to design enterprise-scale infrastructure solutions
• Exposure to modern networking, security, and cloud technologies
• High-impact role supporting strategic customer engagements
• Opportunity to work across multi-vendor and enterprise environments
• Strong blend of technical architecture and commercial engagement