Senior Sales Development Representative

About Boxy

Boxy is Iraq's first logistics aggregator, connecting e-commerce merchants with multiple shipping carriers through a single, powerful platform. We're on a mission to make logistics simple, affordable, and reliable for businesses across Iraq and the MENA region.

Job Summary

We're looking for a high-energy Senior Sales Development Representative (SDR) to join Boxy's growing sales team. In this role, you'll be the engine behind our merchant acquisition pipeline — identifying, qualifying, and converting high-potential leads into active Boxy merchants. You'll play a critical role in driving Boxy's top-of-funnel growth and work closely with the Account Management and Growth teams to ensure a seamless handoff.

Who You Are

You're a hunter. You thrive on outreach, rejection doesn't slow you down, and you know how to turn a cold conversation into a warm opportunity. You understand the Iraqi e-commerce landscape and can speak the language of merchants — from small boutiques to high-volume sellers. You're organized, data-driven, and hungry to grow.

Key Responsibilities

• Prospect and identify high-potential merchant leads across Iraq through cold calls, WhatsApp outreach, social media, marketplaces, and in-person networking
• Qualify inbound and outbound leads based on shipping volume, category fit, and growth potential
• Run discovery conversations to understand merchant pain points and position Boxy's value proposition effectively
• Book and hand off qualified demos and meetings to the Account Management team
• Maintain accurate and up-to-date records in the CRM for all outreach activities, follow-ups, and pipeline stages
• Consistently hit or exceed monthly qualified lead and meeting targets
• Collaborate with the Growth team on campaigns, promotions, and market feedback loops
• Mentor junior SDR team members and help establish best practices for outreach and qualification
• Stay on top of competitor activity, pricing, and market trends to sharpen Boxy's pitch

Qualifications

• 2-4 years of experience in sales development, business development, or a similar outbound sales role
• Proven track record of hitting or exceeding outbound targets
• Experience in logistics, e-commerce, SaaS, or a marketplace environment is strongly preferred
• Excellent communication skills in Arabic and English (written and spoken)
• Strong comfort with cold outreach via calls, WhatsApp, social media, and in-person
• CRM experience (any platform) is required
• Self-motivated, resilient, and highly organized with strong follow-through
• Ability to work independently and thrive in a fast-paced startup environment

Working Arrangements

• Office days: Sunday-Thursday, onsite at the Hay Al-Jamea office
• Work from home: Saturday
• Working hours: 10:00 AM-6:00 PM