Collections Agent- Onsite

Location: Onsite - Harrisburg, PA 17110
Salary: $17/hour
Job Type: Full-time - 1 year contract

Benefits Offered: Medical, Dental, Vision, PTO, Paid Holidays after 90 Days

Hours Range - Mon-Fri 8-6:30 PM Some Saturday of month 9am-5:30pm CST

Equipment Provided 

Drug Testing and Background Test Required 

Job Description:

We are looking for a motivated and reliable Collections Agent to join our team.

As a Collections Agent, you will be responsible for contacting clients to collect payments for overdue accounts, negotiating payment arrangements, and providing excellent customer service. This role requires strong communication skills, the ability to manage sensitive financial situations, and a dedication to meeting collections targets.

Responsibilities:

• Contact customers by phone, email, or other communication methods to collect overdue payments.
• Negotiate payment arrangements and resolve billing discrepancies.
• Update account information and document interactions in the system.
• Maintain a professional and empathetic approach while dealing with customers.
• Meet or exceed collections targets and performance metrics.
• Maintain confidentiality and comply with all relevant regulations and company policies.

Qualifications:

• Starting pay: $17 per hour
• Previous collections experience is a plus
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and negotiation skills.
• Ability to work independently and manage time effectively in a remote setting.
• Comfortable working in a fast-paced environment with deadlines.

Benefits:

• Opportunities for advancement and salary increase based on performance.
• Comprehensive training provided.

If you're a self-driven individual who thrives in a environment and is looking to grow in the collections industry, we would love to hear from you!