We are working closely alongside a Local Authority in Rhondda Cynon Taf to assist with the appointment of an Administrative Assistant, on a 1-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £13.26 - £17.35 per hour

Summary:

To contribute to the provision of high quality administrative, reception and telephony services to the Highways and Street care Services teams and to ensure an effective, efficient and responsive interface between the Group and our customers, both internal and external.

Responsibilities:

• Deliver customer-focused telephony, reception, and administrative support.
• Provide information to customers, record complaints, and book services.
• Handle telephone enquiries in line with procedures.
• Carry out administrative tasks such as filing, photocopying, typing, data input, and mail handling.
• Maintain stock of stationery and consumables.
• Process payments accurately and ensure timely banking.

Essential Skills and Experience:

• Knowledge of administration and customer service.
• Experience in data processing and inputting.
• Strong IT and computer skills.
• Excellent teamwork and communication skills.
• Ability to prioritise tasks and work flexibly.
• High standards of customer care and service delivery.
• Ability to comply with health & safety requirements.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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