We are working closely alongside a Local Authority in Bromley to assist with the appointment of a Business Support Officer, on a 10-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £13.91 - £18.00 per hour

Summary:

The Business Support Officer provides a key administrative and organisational role within Bromley Councils Compliance & Strategy service. The role ensures efficient and confidential handling of correspondence, data entry, and administrative support across multiple teams. The postholder is responsible for maintaining high standards of record-keeping, communication, and customer service to ensure the smooth running of departmental operations.

Responsibilities:

• Manage incoming correspondence including letters, emails, and telephone calls, escalating key issues to the Manager as needed.
• Ensure all communications and documentation are handled confidentially and professionally at all times.
• Accurately input and maintain information using SharePoint, Microsoft Excel, and other business systems.
  
• Update line-of-business systems with case documents, notes, and relevant information to support effective case management.
• Provide flexible administrative support to other teams within the Compliance & Strategy service as required.

Skills & Abilities:

• Strong customer service orientation with excellent communication and interpersonal skills.
• Proven experience in maintaining administrative systems and ensuring compliance with procedures.
• Proficiency in Microsoft Office applications, especially Excel and SharePoint.
  
• High standards of confidentiality and data protection awareness.
• Ability to manage a busy workload and handle sensitive enquiries professionally.
• Excellent telephone manner and ability to handle a wide range of customer interactions.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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