Revenue and Benefits Officer
Job Description:
We are working closely alongside a Local Authority in Knowsley to assist with the appointment of a Revenue and Benefits Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £17.40 - £22.21 per hour
Responsibilities:
- Process and maintain accurate information using relevant data input systems (e.g., NEC Solutions, NEC Enterprise Doc Management, Oracle Financials, Microsoft Office).
- Apply up-to-date knowledge of Council Tax, Housing Benefit, Sundry Debtors, Adult Social Care charging principles, and welfare benefits.
- Provide excellent customer care when dealing with enquiries from residents and stakeholders.
- Prioritise workload, meet targets, and adapt to changing service demands.
- Ensure compliance with Data Protection and Data Security principles.
Requirements:
- Minimum of 2 years experience processing information using data input systems relevant to the Exchequer Service.
- Good working knowledge of Council Tax, Housing Benefit, welfare benefits, and related processes.
- Strong literacy and numeracy skills.
- Excellent organisational and time management skills with the ability to self-motivate and prioritise workload.
- Effective communication skills, both written and verbal.
Please note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
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Required Skills:
Discretion Financials Management Skills Compliance Debtors Protection Enquiries Effective Communication Tax Communication Skills LTD Oracle Security Time Management Business Microsoft Office Communication Management