Customer Service Representative

About the Company

BrandNest is a growing marketing and business consulting firm focused on helping clients improve customer engagement and brand growth. We work with a variety of businesses to deliver high-quality customer experiences and support services.

Position Overview

We are currently seeking a Customer Service Representative to join our team in Boston. This is an entry-level position with full training provided, making it a great opportunity for individuals looking to build a career in customer service, client relations, or business operations.

Key Responsibilities

• Provide friendly and professional customer support to clients and customers
• Handle customer inquiries, questions, and requests in a timely manner
• Assist with client accounts and maintain accurate records
• Work closely with team members to ensure a positive customer experience
• Help resolve basic customer concerns and escalate issues when necessary
• Support daily office operations and administrative tasks as needed

Qualifications

• High school diploma or equivalent required
• Strong communication and interpersonal skills
• Positive attitude and team-oriented mindset
• Ability to multitask and stay organized
• Previous customer service experience is a plus, but not required

What We Offer

• Paid training provided
• Opportunities for career growth and advancement
• Supportive team environment
• Weekly pay options available
• Full-time schedule with consistent hours