Accounts Receivable Specialist

We are looking for someone to support our growth and ensure strong cash flow; someone who is detail-oriented and results-driven Accounts Receivable Specialist.

Position Overview

The Accounts Receivable Specialist will manage the lifecycle of customer invoicing and collections, with a heavy emphasis on following up on past-due accounts.

Key Responsibilities

• Invoice Management
• Review aging reports daily and prioritize collection efforts based on outstanding balances and days past due.
• Ensure all invoices are accurate, complete, and properly sent to customers.
• Contact customers with past-due balances via phone, email, and written communication.
• Negotiate payment arrangements, when necessary, while maintaining professionalism and adherence to company policies.
• Escalate accounts for further action (late fees, service holds, or outside collections) when required.
• Develop and maintain a structured follow-up system to ensure timely collections.
• Recommend improvements to billing and collections processes to reduce future delinquencies.
• Provide weekly AR/collections reports to management, including progress toward DSO (days sales outstanding) goals.

Qualifications

• 1-2 years of experience in accounts receivable, billing, or collections (service industry or multi-invoice environment preferred).
• Strong track record of successfully reducing past-due accounts.
• Excellent communication and negotiation skills confident on the phone and professional in writing.
• High level of attention to detail and organizational skills; comfortable managing high invoice volume.
• Experience with QuickBooks or similar accounting/ERP software strongly preferred.
• Self-motivated, persistent, and able to work independently while hitting targets.