QA Lead

Location: Remote | Type: Full-time

About the Role
We are seeking a QA Lead to own the quality of all deliverables. You will create systems, checks, and feedback loops to ensure data is accurate, consistent, and client-ready. This role involves building a QA framework and managing the delivery process alongside development and research teams.

Key Responsibilities

• Collaborate directly with developers and researchers to integrate QA processes effectively.

• Define and enforce data quality standards across all deliverables (valid emails, no duplicates, correct enrichment, consistent formatting).

• Create and maintain QA checklists, SOPs, and error logs.

• Review outputs from automation, analysts, and researchers before delivery.

• Log, categorize, and track errors; update processes to prevent recurrence.

• Report on QA metrics, including error rates, turnaround time, and recurring issues.

• Train analysts and researchers on error prevention best practices.

Requirements

• 3+ years in Quality Assurance, Data Operations, or Process Management.

• Strong attention to detail and process-oriented mindset.

• Experience creating QA systems, checklists, and structured error tracking.

• Proficiency in spreadsheets (Google Sheets, Airtable, Excel).

• Clear communicator capable of enforcing standards and coaching team members.

Must-Have Experience

• Familiarity with property data and record filings, including preforeclosures, divorce, probates, and other document types.

• Understanding of legal descriptions and applications in property records.

• Experience with high-volume, accuracy-critical data environments.

Why Join

• Lead QA efforts and build systems from the ground up.

• Directly impact data accuracy and client trust.

• Collaborate with cross-functional teams to minimize errors and improve processes.

• Opportunity to scale QA frameworks in a fast-growing data environment.