Service Titan Expert

Are you the kind of person who knows ServiceTitan better than most people know their inbox?
Were looking for a ServiceTitan admin pro who can manage workflows, track permits, and ensure data accuracy across system.

This role isnt just about typing into fields.
Its about running a clean system that powers a fast-growing U.S. home service business.

Key Responsibilities:

• Own all data entry and workflow management in ServiceTitan

• Configure and maintain job types, tags, forms, reports, and user settings

• Monitor job and permit notifications, ensuring timely data flow between ServiceTitan

• Track permit progress and update statuses in Monday.com to keep operations aligned

• Collaborate with permitting and ops teams to resolve issues and keep jobs moving

• Flag inconsistencies, delays, or breakdowns in workflows before they become problems

• Keep meticulous records and constantly look for areas to improve automation and efficiency

Requirements:

• Proven experience as a ServiceTitan admin or advanced user (this is a must)

• Deep understanding of dispatch workflows, job costing, forms, and reporting inside ServiceTitan

• Familiarity with PermitHub and Monday.com, or the ability to learn quickly

• Strong written and verbal English communication

• High attention to detail and ability to work under deadlines

• Comfortable managing multiple systems at once without dropping the ball

• Available to work during Eastern Time (ET) business hours