Lead Research Specialist

Position Summary

We are seeking a highly motivated and detail-oriented National Accounts Lead Research Specialist to identify and research potential national and regional commercial clients. This role is responsible for locating key decision-makers, gathering accurate contact information, and qualifying potential business opportunities for executive management follow-up.

The ideal candidate is resourceful, persistent, organized, and comfortable utilizing online research tools, email outreach, and phone calls to uncover valuable business contacts and opportunities.

Key Responsibilities

• Research and identify potential national and regional commercial accounts aligned with company growth objectives
• Utilize online research tools, databases, social media platforms, company websites, and industry resources to locate business opportunities
• Identify and verify accurate contact information for key decision-makers, including:
  • Operations Managers
  • Facility Managers
  • Procurement Departments
  • Regional Directors
  • Property Management Contacts
  • Construction and Retail Contacts
  • Executive Contacts
• Conduct outbound phone calls and email outreach to gather missing contact information and organizational details
• Build and maintain organized lead lists and prospect databases
• Document all research findings, contact attempts, and verified information within CRM systems or spreadsheets
• Provide qualified leads and detailed account research to executive management for sales follow-up
• Assist in identifying multi-location businesses and national account opportunities
• Monitor industry trends, competitor activity, and emerging commercial opportunities
• Maintain professionalism and confidentiality during all outreach and communications

Qualifications

• Strong internet research and investigative skills
• Excellent verbal and written communication skills
• Comfortable making outbound business phone calls
• Highly organized with strong attention to detail
• Ability to work independently and meet research goals
• Proficient with Google Workspace, Microsoft Office, and CRM software
• Experience with LinkedIn, business directories, and lead generation platforms preferred
• Prior experience in lead generation, inside sales support, recruiting research, or business development preferred
• Experience in waste management, junk removal, construction, logistics, or service industries is a plus

Preferred Skills

• CRM management experience
• Data entry accuracy
• Professional email communication
• Cold outreach confidence
• Strong problem-solving and persistence
• Ability to identify decision-maker hierarchies within organizations

Performance Expectations

Success in this role will be measured by:

• Quantity and quality of verified leads generated
• Accuracy of contact information gathered
• Number of qualified national account opportunities identified
• Organization and consistency of reporting
• Responsiveness and communication with executive leadership