Administrative & Marketing Support Specialist

Location: Remote (EST working hours)
Job Type: Full-Time

Overview

We are seeking a proactive Administrative & Marketing Support Specialist who can seamlessly blend administrative support, marketing content creation, and outbound client communication. This role is ideal for someone highly organized, detail-oriented, and confident in handling both behind-the-scenes tasks and direct client-facing conversations.

Key Responsibilities

• Provide administrative support, including managing schedules, emails, proposals, contracts, and documentation.

• Organize inspection reports, invoices, and project files.

• Create and edit marketing content such as brochures, emails, and social media posts.

• Conduct outbound calls to insurance firms, attorneys, and property managers.

• Track leads, maintain accurate CRM records, and ensure timely follow-ups.

Required Skills & Experience

• Proven experience in administrative support and marketing/copywriting.

• Strong communication skills (both written and verbal).

• Confidence in outbound calling and client-facing conversations.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and/or Google Workspace.

• Experience with CRM systems (specific platform will be confirmed).

• Ability to manage multiple tasks independently without constant supervision.

Preferred Qualifications

• Familiarity with marketing tools such as Mailchimp and Canva.

• Background in professional services copywriting.

• Experience supporting insurance, legal, or property management industries is a plus.

What We're Looking For

• Professional and detail-oriented individual who can adapt to varied tasks.

• A self-starter who anticipates needs, stays organized, and delivers efficiently.

• Someone confident and comfortable with outbound calls no hesitation in client interactions.

• A candidate who values accuracy, follow-ups, and effective CRM usage.