Job Description:
Account Manager - Remote, but living in Florida, Connecticut, Kansas, Missouri, Alabama, or North Carolina.
Breadchaser represents this communication technology firm, which provides virtual conferencing (SaaS) solutions to Fortune 500 clients and 2,200 clients worldwide.
About The Company
The business integrates secure conference tech with personalized support to ensure their clients can effectively connect with employees, customers, and stakeholders - whether it's a public company hosting a shareholder meeting or an international company hosting a global town hall.
As a proud member of The Womens Business Enterprise National Council (WBENC) and an Inc. 5000 winner, this company is also an advocate for success through diversity.
Role Description
As an Account Manager, you'll be the strategic partner for our mid-market to enterprise clients. Your primary goal is to retain and grow these existing accounts via providing new solutions to these existing customers.
What You'll Own
- Portfolio Mastery: Become the go-to expert for your book of business, knowing each client's goals, challenges, and untapped potential
- Relationship Architecture: Build unshakeable trust that opens doors to C-suite conversations and strategic partnerships
- Revenue Acceleration: Identify and execute upsell opportunities that feel natural, not forced
- Referral Generation: Master the art of "the ask"turning satisfied clients into your best sales team
- Expansion Hunting: Make strategic cold calls to new departments and decision-makers within existing accounts
- Success Orchestration: Ensure clients don't just use our solution-they thrive with it
Who You Are
You're someone who genuinely lights up when clients succeed. You have that rare combination of strategic thinking and execution excellence. You know when to listen, when to challenge, and when to make the bold ask that others shy away from. You excel at:
- Reading between the lines to uncover hidden opportunities
- Building authentic relationships that transcend transactions
- Navigating complex organizational structures with confidence
- Turning client feedback into growth strategies
- Making conversations that others find awkward feel completely natural
Your Qualifications
- 2-3 Years experience in enterprise and mid-market account management
- Experience managing a $500k-$1M book of business (and you routinely add new lines of business + revenue)
- Background in Service or Technology industries
- Ability to navigate complex deal cycles with multiple stakeholders
- Skilled in multi-channel outreach (LinkedIn, email, and phone calls/voice notes)
- Capable in HubSpot CRM
- Familiar with buying intent/lead list building tools (Apollo, Seamless, Lusha, AI, etc.)
- Experience booking qualified sales appointments via targeted phone calls (and able to coordinate group meetings)
Intangibles
- Growth mindset
- Stand on own initiative (autonomous)
- High moral compass
- Confident and comfortable asking for referrals
Salary
- $60k-$65k base
- ~$72k OTE (on-target earnings)