Social Media & Business Support Specialist

Who We Are

Catalyze X is a business process outsourcing specialist that combines process expertise with top offshore talent to deliver high-value outcomes for clients. We support fast-growing brands by helping them scale efficiently through high-quality operations, marketing, and customer engagement services.

Who Were Looking For

 We are seeking a full-time Influencer Campaign Manager & Business Support Specialist to lead our brand ambassador program and provide daily operational support. The ideal candidate is proactive, highly organized, and experienced in influencer outreach, social media coordination, and administrative tasks. This role requires someone who can work independently, build strong relationships, and thrive in a fast-paced environment.

What You'll Do

Influencer & Brand Ambassador Management

• Manage the full lifecycle of the brand ambassador program, including recruitment, onboarding, payments, and retention
• Develop and maintain Standard Operating Procedures (SOPs) for program management
• Conduct targeted outreach to vetted influencers (100+ per week) and maintain prospect databases
• Vet influencers to ensure alignment with the target audience (US law school students and bar exam candidates)
• Maintain consistent communication and support for active ambassadors

Social Media & Content Management

• Schedule and post content across social media platforms using Buffer and similar tools
• Monitor accounts and ensure consistency in messaging
• Support content creation when needed (graphics, flyers, AI-generated content)

Administrative & Operational Support

• Track program performance and prepare reports
• Maintain accurate documentation of influencer interactions and campaign outcomes
• Manage affiliate tracking platforms (Rewardful) and coordinate with email marketing and other teams

Good to Have

• Skills in creating social media visuals (graphics, AI-video)
• Experience with influencer or affiliate marketing tools (Rewardful, Hype Auditor, MoDash)

What You Bring

• Proven experience in influencer marketing, social media management, or affiliate program management
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills in English
• Ability to work independently and manage multiple priorities
• Strong relationship-building skills and a customer-service mindset

Technical Requirements

• High-speed internet (minimum 20 Mbps or fiber connection)
• Reliable computer setup with power and internet backup
• Tool experience: Buffer (required), Rewardful (preferred)

Rates and Expectations

• Full-time Role
• Rate: $6.75 per hour
• Work Schedule: New Zealand business hours (NZ time zone)
• Location: Philippines preferred, but open to anywhere

If you're ready to contribute to a dynamic team and help drive growth through influencer campaigns, social media, and business support, please submit your application through our Careers Page.