Team Leader

About the job

As a Team Leader, you will play a key role in supporting a high‑performing team, ensuring smooth day‑to‑day operations, and contributing to a positive, collaborative workplace culture. You'll provide guidance, coaching, and oversight to help your team deliver exceptional client outcomes while maintaining compliance, quality, and efficiency. We are an industry leading provider - and we want to keep it this way!

This role is ideal for someone who thrives in a supportive, people‑centred environment and wants to step into leadership with clarity, structure, and genuine opportunity for growth.

Key Responsibilities:

• Provide day‑to‑day leadership, guidance, and support to a team of workplace rehab consultants
• Monitor caseloads, workflow, and service delivery to ensure timely, high‑quality outcomes
• Support onboarding, training, and development of new and existing team members
• Conduct regular check‑ins, performance conversations, and capability‑building activities
• Assist with problem‑solving, escalation management, and client‑related queries
• Ensure compliance with organisational policies, procedures, and quality standards
• Contribute to continuous improvement initiatives and team culture development

About You:

You'll be a great fit if you are:

• A strong communicator who builds trust and rapport easily
• Organised, proactive, and able to manage competing priorities
• Confident in guiding others and supporting their professional growth
• Calm under pressure and solutions‑focused
• Passionate about delivering high‑quality rehabilitation services
• Appropriate Allied Health Qualification/Registration
• Experienced in workplace rehabilitation

Leadership experience is welcome but not required — we value attitude, capability, and willingness to grow.

Why Join Us at GSR?

• Supportive leadership and a clear, structured framework
• Opportunities for professional development and career progression
• A positive, people‑first culture where your contribution genuinely matters
• Modern systems, strong governance, and a stable, growing organisation
• Work that makes a meaningful difference in people's lives
• Additional wellbeing days and flexibility of working arrangement
• Lowest KPIs across the industry - We value a balanced life and want our quality of work to remain high
• Fleet cars for use and all equipment provided
• Conveniently located to fantastic public transport options, cafes, breweries and more!