Associate Technology Support Specialist

We have an opportunity for an Associate Technology Support Specialist to join our team in Penrith, NSW. This is a fantastic opportunity to kickstart your career in ICT and Defence whilst gaining hands-on experience in real-world, high-security environments.

As a trainee Technology Support Specialist, you'll be supporting our technology delivery teams and experienced Systems Engineers and Administrators, assisting with ICT builds and deployments, whilst developing your skills in scripting, automation, and security. This role offers a specialist ICT career pathway, with mentoring and professional development to enhance your skills and experience.

Responsibilities & Duties:

• Provide first-line support and maintenance (helpdesk) for users and systems.
• Assist with operating system builds and standard operating environment (SOE) deployment.
• Support imaging, PaaS builds, and application deployment.
• Help automate installation and system configuration using tools such as PowerShell.
• Maintain documentation and configuration management practices.
• Assist with patching, monitoring, and performance management.
• Support disaster recovery and backup processes.

Qualifications:

• Minimum Certificate III in Information Technology (Any disciplines considered) or
• Currently studying an ICT-related qualification (Certificate III, Diploma, or University degree).
• Basic experience or interest in ICT systems administration, Windows Server, Scripting, or Automation.
• IT certifications such as CompTIA+, ITIL, or Microsoft-related credentials are a plus but not essential.

Skills and Attributes Were Looking For:

• Australian citizen (required for Defence projects) with the ability to obtain a Negative Vetting 2 (NV2) security clearance. We will talk you through this process at phone interview.
• Ability to work from onsite from our Penrith HQ.
• Australian Drivers License.
• Strong problem-solving and analytical skills.
• Clear, confident communication skills.
• Highly organised with attention to detail.
• Eager to learn, adaptable, and able to work well both independently and in a team.
• Interest in Defence, technology, and systems engineering.

Why Join Us as a Graduate?

• Veteran-Focused: As a Veteran-owned and operated company, we value your service. Our Veteran Career Development Program is designed to support your transition and future career growth. Defence Veterans are strongly encouraged to apply.
• People First: Were a company that puts people at the centre. Fostering a culture of wellbeing, engagement, and respect for your unique skills.
• A Culture That Values You: Be part of a passionate, supportive, and growing team that recognises your contribution and rewards success.
• And we like to keep things real. We work hard, support each other, and make space for a laugh along the way.

Benefits We Offer

• 5 extra days of leave in your first year of service.
• Flexible working arrangements (subject to project needs).
• Defence Reserve Leave.
• Professional Development allowance and time for training.
• Job security and stability with a trusted Defence industry partner delivering long-term projects.
• A range of Health and Wellbeing initiatives and allowances.
• A range of additional leave options available.
• Employee recognition and discounted retailer hub.
• Salary sacrificing.
• Service awards.
• Community engagement initiatives that include volunteer leave and we'll match your donation.

Be you with us - Shape the future of Defence and Technology

C4i Solutions is a leading Technology, ICT, and Digital Solutions company, delivering real outcomes for our Defence, Government, and Industry partners. We're growing and we're looking for great people who share our values, believe in our mission, and care about what they do.

If this sounds like your kind of team, we'd love to hear from you! Please apply now with your CV and a short cover letter explaining what you would bring to the team, what excites you about C4i Solutions.