Customer Service Executive (Healthcare Industry)

• Listed Company On The SGX
• Award Winning Healthcare Company

Responsibilities:

• Deliver high standard of customer service to prospects and existing clients.
  
• Provide customer support via calls, emails, website, chat box, surveys and walk-ins. 
• Ensure that all enquires are acknowledged by the next working day. 
• Manage post sales service-related matters for existing clients.
• Resolve customers' feedback and complaints promptly.
• Instill customer loyalty and retention through outbound service calls.

Requirements:

• Diploma in any discipline
• Min 2 years of customer service / call center experience
• Team player with a positive attitude and great interpersonal skills

Working Location: Yishun

Working Hours: 9am - 6pm