Office Administrator

RSP Management
Location: Twin Cities Metro | In-Office with Hybrid Flexibility
Schedule: Approximately 40 hours per week
Start Date: Immediate

Employee Benefits:

• Paid Time Off and Paid Holidays

• Professional Development and CAI-Recommended Training Opportunities

Compensation:

• $20 to $25 per hour (based on experience)

About the Role:

RSP Management is a boutique, Twin Cities–based community association management firm focused on professional, ethical, and transparent service. The company manages a select portfolio of homeowner associations and operates with clear processes, defined expectations, and disciplined follow-through.

The Office Administrator plays a key role in supporting the workflow and day-to-day operations of both the internal team and the homeowner associations they serve. This role is responsible for maintaining organization, ensuring consistency, and supporting execution across the business so that priorities stay on track and nothing falls through the cracks.

This position is ideal for someone who performs well within structured systems, can manage changing priorities and time-sensitive deadlines, and values accuracy, consistency, and steady progress. It offers a balance of variety throughout the day while still allowing for focused, detail-oriented work.

Core Responsibilities:

• Complete administrative and operational tasks including invoice processing, data entry, and file organization

• Maintain organized and accurate records, communication logs, and association files in alignment with CAI best practices

• Manage incoming calls, emails, and service requests through CINC, ensuring accurate documentation and follow-through

• Serve as a primary point of contact for homeowners, vendors, and board members with clear, factual, and professional communication

• Coordinate vendor services, track work orders, and assist with project updates and closeout

• Support rule enforcement and violation processes in accordance with governing documents and Minnesota law (MCIOA)

• Work closely with the Community Managers to prioritize tasks, meet deadlines, and support ongoing operational needs

• Help maintain efficient workflows and contribute to the consistency of day-to-day operations as the company grows

Required Qualifications:

• Strong written and verbal communication skills with a clear, direct, and professional style

• High attention to detail with a consistent focus on accuracy and follow-through

• Ability to manage changing priorities and deadlines across multiple communities

• Comfortable working independently within defined processes and guidelines

• Ability to shift between tasks and responsibilities throughout the day

• Proficiency with Google Workspace (Docs, Sheets, Gmail, Drive)

• Willingness to learn Minnesota HOA law, Fair Housing regulations, and Open Meeting requirements

The Right Candidate:

• Thrives in a growing environment where processes exist but continue to evolve, and takes ownership in helping improve and refine them

• Values accuracy, consistency, and follow-through

• Takes ownership of responsibilities and ensures tasks are completed

• Is dependable, steady, and able to manage responsibilities without constant oversight

• Communicates clearly and professionally without unnecessary escalation

• Supports team success by keeping operations organized and moving forward

Work Environment:

• Approximately 40 hours per week

• In-office role with opportunity for a hybrid schedule over time

• Small team environment with clear expectations and defined processes

• Steady, professional work environment focused on consistency and reliability

Why You’ll Like Working at RSP Management:

• Clear training and guidance to set you up for success, with increasing 

  autonomy and ownership as you grow in the role

• Work that balances variety with focused, independent execution

• Professional environment that values accuracy, reliability, and consistency

• Recognition for strong performance and dependable results

• Opportunities for long-term growth and CAI-aligned professional development

How to Apply

Please submit your resume along with a brief note describing your interest in joining the team.