Supervisory Community Manager

Association Management Concepts (AMC) | Sacramento, California | In Office | Full-Time

Work Arrangement and Location

Full-time in Sacramento, CA. Standard hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. The first 90 days are in office. After training, the role requires a regular office presence to support the team, with remote work subject to the President's approval. Weekend or emergency coverage may be needed when a manager is unavailable.

Position Summary

AMC is hiring a Supervisory Community Manager to lead three Community Association Managers and one administrative assistant. Reporting to AMC's President, you'll develop managers, oversee team performance, and help maintain consistent service across their communities.

The role has no standing portfolio. You'll provide temporary association coverage during vacations, leaves, or vacancies.

Compensation, Benefits and Support

Base Salary

$95,000 to $105,000 annually

Benefits

• Medical, dental, and vision coverage
• 401(k) with employer matching
• Paid time off and paid holidays
• Continuing education support
• Employer-paid life insurance, AD&D, short-term disability, and telehealth and mental health services

Equipment and Reimbursement

Company-provided laptop, phone reimbursement, and business mileage reimbursement.

Core Responsibilities

1. Team Leadership and Development

• Set clear expectations, conduct performance reviews, and address performance concerns.
• Partner with the President on hiring and take responsibility for training new managers.
• Coach managers through difficult board conversations, homeowner concerns, and competing priorities. Help them build the judgment to resolve issues independently.

2. Service Oversight and Coverage

• Help managers prioritize work and meet commitments to boards, homeowners, and vendors.
• Support managers with vendor oversight, contract renewals, maintenance inspections, construction projects, architectural requests, and board communications.
• Coordinate handoffs during absences and vacancies so urgent issues and open commitments have a clear owner.
• When providing temporary coverage, handle board meetings, homeowner communication, budgets, invoice review, association records, and open community matters. Prepare newsletters, board packets, and bid proposals as needed.
• Provide escalation support when the manager responsible for a portfolio is unavailable.

3. Financial and Operational Support

• Coach managers on reviewing association financial statements, explaining results to boards, and identifying items that need follow-up.
• Work with AMC's accounting department and administrative staff to clarify responsibilities and resolve issues that delay service.
• Stay current on California HOA laws and industry best practices and help managers apply them consistently.

Required Qualifications

• At least two years of HOA management experience.
• Direct experience overseeing and developing managers, including training, coaching, and addressing performance concerns.
• Working knowledge of California HOA law and association governing documents.
• Ability to interpret association financial statements and help managers communicate financial information to boards.
• Clear written and verbal communication, strong organizational skills, attention to detail, and a positive, team-oriented approach.
• Confidence leading meetings, working independently, and exercising sound judgment.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Reliable transportation and availability for community visits and meetings when providing coverage.

Preferred Qualifications

• Three or more years of HOA management experience.
• Certified Community Association Manager (CCAM) designation through CACM.
• Bachelor's degree.
• Experience with Vantaca.

What Success Looks Like

New managers know what they own and where to get help. Experienced managers handle more issues independently. Boards and homeowners receive consistent service through staffing changes.

How You Lead

You build enough trust that managers bring you concerns early. You listen, give practical feedback, and leave people clear on the next step. You use regular check-ins to recognize progress and address problems, then adjust priorities when the team needs coverage.

About Association Management Concepts

AMC is a Sacramento-based HOA management company that supports boards and homeowners through community management, accounting, and administrative services. AMC values collaboration, professional judgment, and continued learning, with opportunities to grow from within.