Job Openings Medical Office Assistant - North Shore Family Practice

About the job Medical Office Assistant - North Shore Family Practice

A family practice physician working out of North Vancouver is looking for a motivated, reliable, MOA to join her team. Along with your certification, you would ideally have a few years of experience in a clinic. You love working independently but can also support a larger team in order to provide excellent patient care. You get on well with patients and physicians who believe you as someone who can be depended on. This is a full-function position covering all aspects of the MOA's role. COVID measures are in place including working from home remotely for up to 50% of the time. 


  • Scheduling patients
  • Scheduling investigations
  • Maintaining electronic patient files (uploading letters and results)
  • Sending out consult and referral letters 
  • Maintaining relationships with specialist offices
  • Checking-in patients 
  • Answering / triaging patient phone calls
  • Monitoring and ordering supplies
  • Maintenance of patient confidentiality
  • Billing reconciliations
  • May need to explain investigations and test preparation (simple terms)
  • Efficient use of MedAccess


This position requires an efficient, well-organized, individual with excellent attention to detail and strong communication skills. Completion of a Medical Office Assistant program from a recognized institution is mandatory, as well as an intermediate level ability on computer systems.

Additional Requirements include: *

  • Able to learn and adapt to the MedAccess
  • Knowledge of medical terminology
  • Computer / email / digital fax / scanner / printer usage
  • Compassion and patience
  • Excellent organizational and time management abilities
  • Ability to multi-task
  • Strong interpersonal skills
  • Strong Communication skills
  • ability to work independently
  • Ability to work well with others, including patients, other MOAs and MDs
  • Great attention to detail

Job summary: 

full-time, permanent, Family Practice, maintaining EMR, maintaining good patient relationships, good interpersonal skills, billing, remote work, multitasking, strong communications