Job Openings Full-time Medical Office Assistant - Vancouver Gastroenterology

About the job Full-time Medical Office Assistant - Vancouver Gastroenterology

Position Summary: 

MOA is required by a Gastroenterology specialist with a busy Vancouver practice. The successful candidate is expected to serve as the primary point of contact with all patients, referring offices, and medical professionals. He/she will work in close collaboration with the surgeon to promote the growth and ongoing success of the practice. This is an opportunity to build a strong Medical Office Assistant skill set. The position is expected to be challenging and very rewarding.

Location: 1190 Hornby Street, Vancouver, BC

Type: Permanent, Full Time, Monday to Friday

Availability: As soon as practical

General attributes desired:

  • Positive attitude

  • Ability to balance all the important tasks of running a surgical office

  • A patient-focused approach, with good communication and interpersonal skills

  • Good initiative and desire to complete their work at a high standard, with minimal supervision

  • Thorough and professional in all aspects of work

  • Be an outstanding problem solver (independently seek out solutions) and/or have the confidence to ask questions

  • Very good organizational skills

  • The ability to deal with members of the public and other healthcare professionals in a tactful manner

  • Honesty

  • The ability to keep important and sensitive information confidential at all times

  • The ability to work under pressure and under the threat of looming deadlines

  • Strong computer skills

MOA Duties:

  • Ensure physicians productivity by maintaining a clinical calendar & scheduling all patient appointments

  • Maintaining up to date electronic patient records – experience and skill with Accuro is an asset

  • Document scanning and filing into Accuro

  • Filing and responding to incoming electronic faxes, which includes test results, referral letters, pharmacy communications, etc

  • Patient education & logistic support to patients for clinic visits

  • Timely return of phone calls with appropriate and diligent documentation

  • Flexibility to change schedules when required

  • Maintaining good working relationships with referring office medical office assistants

  • Coordinating patient referrals to other specialists

  • Ability to thoroughly assess and submit OR bookings for multiple surgical locations. Maintaining a positive professional relationship with all OR booking staff

  • Thorough, accurate, and up-to-date billing. Must frequently audit and follow up on outstanding billings

  • Strong computer skills – must be well versed in the EMR systems (preferably Accuro) as well as Microsoft Word, Excel 

Salary: Commensurate with experience, education, and tasks undertaken


MOA certification or equivalent with 5 years of experience.

Previous experience working in a Specialist office is preferred.

Excellent English communication skills.

Summary of Position:

Specialist practice, where the patients are the focus.

Full Time: 40hrs/week, Monday to Friday.

Language: English (required), any other languages are an asset.

Salary: Based on experience.

Additional Pay: Annual bonus based on performance review and billing follow-up

Benefits: Yes

Start Date: As soon as practical

Training: Training available with the current MOA

Please submit a resume and cover letter highlighting how you meet the above criteria. Please note that only those candidates selected will be contacted.