Job Openings Medical Office Assistant - Psychiatric clinic

About the job Medical Office Assistant - Psychiatric clinic

 A Private Multi-Disciplinary Mental Health Clinic is looking for a motivated, reliable, MOA to join its team. Along with your MOA certification, you would ideally have a few years of experience in a clinic. You love working independently but can also support a larger team in order to provide excellent patient care. You get on well with patients and physicians who believe you as someone who can be depended on. You have excellent English with Punjabi been an advantage.


  • Scheduling patients
  • Scheduling investigations
  • Maintaining electronic patient files (uploading letters and results)
  • Checking-in patients 
  • Answering / triaging patient phone calls
  • Monitoring and ordering supplies
  • Maintenance of patient confidentiality
  • Billing reconciliations
  • Efficient use of Telus Wolf


This position requires a reliable, well-organized, individual with strong communication skills. Completion of a Medical Office Assistant program from a recognized institution is mandatory, as well as an intermediate level ability on computer systems.

Additional Requirements include: *

  • Able to learn and adapt to theTelus Wolf
  • Knowledge of medical terminology
  • Computer / email / digital fax / scanner / printer usage
  • Compassion and patience
  • Good organizational and time management abilities
  • Ability to multi-task
  • Strong interpersonal skills
  • Strong Communication skills
  • ability to work independently
  • Ability to work well with others, including patients, other MOAs and MDs
  • Great attention to detail

interpersonal job summary: full-time, permanent, Family Practice, maintaining EMR, maintaining good patient relationships, billing, multitasking, strong communications