Job Openings Medical Office Assistant - Burnaby Family Practice

About the job Medical Office Assistant - Burnaby Family Practice

A family practice physician working out of Burnaby is looking for a motivated, reliable, MOA to join his team. Along with your certification, you would ideally have a few years of experience in a clinic. You love working independently in order to provide excellent patient care. You get on well with patients and physicians who believe you to be someone who can be depended on. This is a full-function position covering all aspects of the MOA's role.  


  • Scheduling patients
  • Scheduling investigations
  • Maintaining electronic patient files (uploading letters and results)
  • Sending out consult and referral letters 
  • Maintaining relationships with specialist offices
  • Checking-in patients 
  • Answering / triaging patient phone calls
  • Monitoring and ordering supplies
  • Maintenance of patient confidentiality
  • Billing reconciliations
  • May need to explain investigations and test preparation (simple terms)
  • Efficient use of Input Health


This position requires an efficient, well-organized, individual with excellent attention to detail and strong communication skills. Completion of a Medical Office Assistant program from a recognized institution is mandatory, as well as an intermediate level ability on computer systems.

Additional Requirements include: *

  • Able to learn and adapt to the Input Health
  • Knowledge of medical terminology
  • Computer / email / digital fax / scanner / printer usage
  • Compassion and patience
  • Excellent organizational and time management abilities
  • Ability to multi-task
  • Strong interpersonal skills
  • Strong Communication skills
  • ability to work independently
  • Ability to work well with others, including patients, other MOAs, and MDs
  • Great attention to detail

interpersonal job summary: full-time, permanent, Family Practice, maintaining EMR, maintaining good patient relationships, billing, multitasking, strong communications