Customer Service Advisor

Customer Service Representative

X2 Positions Available 

Location: Hull
Shifts (40 hours/week):

• Wednesday Saturday 
• OR Sunday Wednesday
  Salary: £26,500 £27,500 (DOE)
  Industry: Logistics & Supply Chain
  

Join a growing logistics business based in Hull as a Customer Service Representative key role supporting the smooth running of operations and ensuring excellent service for both clients and customers. This is a fast-paced, varied role where no two days are the same!

The Role:

You will be part of a busy, friendly team handling customer enquiries, resolving delivery issues, and ensuring everything runs like clockwork. If you love problem-solving and making customers feel valued, this could be your perfect fit.

Key Responsibilities:

• Respond to customer queries via phone and email
• Investigate and resolve delivery and service issues
• Liaise with warehouse, transport, and third-party carriers
• Keep internal systems updated accurately and in real-time
• Maintain a professional, helpful approach at all times

What Were Looking For:

• Previous experience in a customer service role (logistics or supply chain preferred)
• Strong communication and problem-solving skills
• Able to multitask in a busy environment
• Comfortable using IT systems and learning new tools
• A team player with a great attitude

Benefits:

• 22 days holiday (176 hours) + Bank Holidays
• BUPA Connect health cover from day one
• Pension scheme (auto-enrolment after 3 months)
• Positive and inclusive workplace culture
• Long-term opportunities in a stable and growing business

Apply now through Candid Hire we connect great people with great supply chain careers.

(Were keeping our client confidential at this stage full details will be shared with shortlisted candidates.)