Join Our Growing Team in Southampton!

Care Managers Ltd is excited to announce the launch of our new Supported Living Services in the Southampton area. We are looking for a passionate and experienced Assistant Manager to help establish and lead this important service, making a real difference in the lives of individuals with diverse needs.

About the Role

As an Assistant Manager, you will play a vital role in ensuring the smooth operation of our Supported Living services. You will work closely with the Registered Manager to deliver high-quality, person-centered care that empowers individuals to lead independent and fulfilling lives.

Key Responsibilities

1. Operational Leadership:
   • Assist the Registered Manager in the daily operations of the Supported Living services.
   • Ensure the delivery of high-quality, person-centered care in line with Care Managers Ltd's policies and procedures.
   • Oversee and coordinate the schedules of support staff to ensure consistent service delivery.
2. Team Management:
   • Recruit, train, and supervise a team of support workers.
   • Conduct performance reviews, provide feedback, and identify training needs for staff development.
   • Foster a supportive and inclusive workplace environment.
3. Care Planning and Support:
   • Work with individuals to create and review personalized support plans that promote independence and well-being.
   • Monitor the effectiveness of care plans and ensure they align with the persons needs and preferences.
   • Promote positive risk-taking and ensure all risk assessments are up to date.
4. Compliance and Safeguarding:
   • Ensure compliance with CQC standards and other relevant regulations.
   • Maintain accurate records and reports in line with legal and organizational requirements.
   • Implement and monitor safeguarding policies to protect individuals from harm.
5. Stakeholder Engagement:
   • Build strong relationships with families, local authorities, and other stakeholders.
   • Act as a point of contact for queries and concerns, resolving issues promptly and professionally.
   • Represent Care Managers Ltd in meetings with external partners and agencies.
6. Service Development:
   • Contribute to the strategic growth of the Supported Living services in Southampton.
   • Identify opportunities to improve the service offering and deliver innovative care solutions.
   • Monitor budgets and resources to ensure cost-effective operations.

Essential Skills and Competencies

1. Leadership and Management Skills:
   • Ability to supervise, motivate, and manage a team effectively.
   • Strong decision-making and problem-solving capabilities.
   • Capacity to lead by example and inspire high-quality care delivery.
2. Communication Skills:
   • Excellent verbal and written communication for interacting with service users, staff, families, and external stakeholders.
   • Strong interpersonal skills to build relationships and handle sensitive issues diplomatically.
3. Person-Centered Approach:
   • Commitment to promoting independence, dignity, and choice for service users.
   • Empathy and understanding of the needs of individuals with learning disabilities, autism, or mental health challenges.
4. Organizational and Time Management Skills:
   • Ability to manage workloads, prioritize tasks, and meet deadlines efficiently.
   • Skill in coordinating schedules, care plans, and team responsibilities.
5. Knowledge of Compliance and Safeguarding:
   • Strong understanding of CQC regulations, safeguarding protocols, and relevant legislation.
   • Awareness of Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS), and Positive Behavior Support (PBS).
6. Flexibility and Adaptability:
   • Willingness to work evenings, weekends, and on-call duties when required.
   • Ability to adapt to changing situations and challenges in the supported living environment.
7. Technical Skills:
   • Proficiency in using care management software, record-keeping systems, and Microsoft Office tools.
   • Ability to manage budgets and resources effectively.
8. Conflict Resolution and Mediation:
   • Skill in resolving conflicts within the team or with service users and families.
   • Ability to handle sensitive issues professionally and diplomatically.

Key Requirements

1. Experience:
   • Proven experience in managing or supervising Supported Living services.
   • Strong knowledge of supporting individuals with learning disabilities, autism, mental health needs, or complex care requirements.
2. Qualifications:
   • Minimum Level 3 Diploma in Health and Social Care (or equivalent); Level 5 in Leadership for Health and Social Care preferred or willingness to work towards it.
3. Other Requirements:
   • Full UK driving license and access to a vehicle.
   • Flexibility to work occasional evenings, weekends, and on-call duties when required.

What We Offer:

• Salary: £25,000 - £32,000 per annum (dependent on experience).
• A competitive benefits package.
• Opportunities for professional growth and development.
• A supportive, collaborative, and inclusive work environment.
• The chance to be part of an exciting new venture, shaping the future of Supported Living services in Southampton.