Accra, Greater Accra Region, Ghana

Head Of Operations

 Job Description:

Autochek is building a wholesome solution for automobile owners and dealers in Africa. They are creating opportunities for dealers to seamlessly sell cars, help potential car owners finance the acquisition of automobiles and also maintain them. 
The team at Autochek have expansive experience and have achieved notable milestones in the autocommerce sector and are looking for vision-driven individuals to help them build scalable solutions for automobile dealers and buyers in Africa.

About The Role
Autochek is looking to hire a Head of Operations who will oversee the operations of the business in Ghana. You will be responsible for developing operational plans, managing operations, developing the business and increasing profitability. You will also develop and submit weekly, monthly and quarterly performance and progress reports to company headquarters.

What do you need to be considered successful?
You will provide leadership for the Autochek team in Ghana and be the brain behind the growth and operations of autochek within the country. You will solidify the presence of the company and also build out operations and processes. You will also be responsible for the following :

  • Develop operational plans for company growth and improvement of sales. Ensure that all aspects of the business operate smoothly.
  • Implement brand strategies aimed at building the company’s brand. Devise advertising and  promotional plans and be involved in product positioning and global brand marketing development
  • Continually assess company progress, sales and marketing successes and compile strategic goals reports to submit to superiors in corporate headquarters in line with reporting timelines. This among  others will include budget performance, sales growth or declines, new business leads and regulatory  compliance 
  • Oversee the hiring, training and performance management of staff in your country. Be involved in staff  selection, training development, scheduling, performance management and ongoing professional  development of employees 
  • Set the vision for the country operations and define the overall strategy from growth to scale.
  • Build strong executive presence, trusting and mutually beneficial relationships with customers,  suppliers and 3rd party partners, and act as the face of the company at relevant industry and trade  events 
  • Maintain and sustain the company’s core values and leadership behaviors 
  • Build out sales channels and grow community engagement and month on month GMV growth.
  • Lead expansion efforts across major cities in Franchise (Dealer/Workshop), Aftersales, Financing &  Digital services, logistics, commercial vehicles and other verticals.
  • Work closely with product owners to ensure product-market fit.
  • Drive technology adoption of offline consumers.
  • Ensure a data-driven decision-making process across the organization.
  •  Implement and ensure a P&L culture is entrenched across the organization.
  • Build out a working financing system for the ecosystem.
  • Passionately drive continuous improvement initiatives across all facets of the country operations. 
  • Benchmark internally and externally while driving the organization towards best-in-class performance.
  • Maintain, manage, and establish as necessary key performance indicators (KPIs) to drive continuous improvement.
  • Manage the annual budget to ensure objectives are met within financial and resource constraints.
How Important Are you to the bottomline?
You are the nucleus of autochek in Ghana and will devise strategies to ensure that operational and business goals are being met. You will build a strong relationship with stakeholders within the country to drive autochek’s goals.

The Biggest problem solving duties on the job
You will have the exciting challenge of building. Building out operations and a strong commercial presence. Building relationships with relevant stakeholders and also building a team to execute the goals and strategies you have laid out.

What Do You need to Have done in your career?
  • BSc or Master’s degree in Business Administration, Management,  Engineering or related.
  • MBA or extensive training in sales, marketing or finance, team building, leadership, management and other business areas.
  • Excellent data analytics skills, Tableau, Power BI and MS Office Suite.
  • A deep understanding of the country’s local politics to enforce laws and regulations 
  • Proven track record of leading successful, innovative commercialization.
  • Prior work experience in developing digital products and solutions 
  • Minimum of 9years of sales and business development experience with increasing levels of responsibility.
  • Extensive experience in managing complex projects and growing/scaling an unstructured business.
  • Experience working in a matrix, extremely dynamic, fast-paced, results-oriented multi-country environment and prioritization.
  • P&L responsibilities at Management level
  • Capability to oversee multiple projects across geographies

What You Stand to Gain?
In addition to attractive compensation:
  • You will have the opportunity to work with a global leader. 
  • A vibrant culture, great work ambiance, a super-intelligent workforce and a relaxed dress code. 
  Required Skills:

Regulatory Compliance Positioning Decision-Making Indicators Power BI Logistics Key Performance Indicators Milestones Budget Data Analytics Operations Tableau Timelines Hiring Analytics BSC Continuous Improvement Team Building Compensation Problem Solving Performance Management Advertising Scheduling Regulations reporting Strategy Business Development MS Office Administration Suppliers Leadership Finance Engineering Marketing Business Sales Training Management