ASSOCIATE SALES SUPPORT SPECIALIST

KEY RESPONSIBILITIES:

Generate and validate customer quotes & rebates in alignment with pricing policies,

discount structures, and contract terms to ensure accurate application of rebate

programs and timely resolution of discrepancies.

Maintain pricing and rebate data in CRM and ERP systems (e.g., Salesforce, SAP,

Oracle).

Partner with cross-functional teams to clarify requirements, resolve issues, and meet

service level agreements.

Support audit and compliance efforts by maintaining accurate documentation and

transaction records.

Identify and recommend process improvements to enhance operational efficiency and

reduce turnaround times.

Provide reporting on quote volumes, rebate accruals, and error rates.

PREFERRED EXPERIENCE:
1-2 years of experience in quoting, pricing, or rebate operations within a transactional or
shared services environment.
Proficiency in CRM and ERP platforms (e.g., Salesforce CPQ / Model N, SAP)
Strong attention to detail and ability to manage repetitive, high-volume tasks.
Effective communication skills and ability to work across time zones.
Familiarity with SOX compliance and audit standards is a plus.
ACADEMIC CREDENTIALS:
Bachelor's degree in Business, Finance, Accounting, or a related field.