Sales Engineer

Company: Hong Guan Technology Sdn. Bhd.
Employment Type: Full-time
Department: Sales and Business Development

About the Role

Hong Guan Technology Sdn. Bhd. is looking for a motivated and technically driven Sales Engineer to join our growing team.

In this role, you will develop new business opportunities, manage existing customer relationships, and recommend suitable power supply and engineering solutions based on customers' technical and commercial requirements.

You will work closely with customers, suppliers, manufacturers, and our internal engineering and service teams to ensure successful product selection, quotation, delivery, testing, and after-sales support.

Key Responsibilities

Sales and Business Development

• Identify and develop new customers and business opportunities in targeted industries.
• Promote and sell power supply products, power solutions, and other related engineering products.
• Manage and strengthen relationships with existing customers.
• Understand customers' operational and technical requirements and recommend suitable products or solutions.
• Prepare and present quotations, proposals, product information, and commercial offers.
• Follow up closely on sales enquiries, quotations, samples, orders, and ongoing customer projects.
• Maintain an updated sales pipeline and work towards assigned sales targets and business development objectives.

Technical and Project Support

• Conduct product presentations and technical discussions with customers.
• Provide customers with accurate product specifications and basic technical support.
• Work with the engineering and service teams on product evaluation, testing, installation, and troubleshooting.
• Coordinate with suppliers and manufacturers regarding specifications, pricing, product availability, and delivery lead times.
• Follow up on customer orders to ensure smooth delivery and project execution.
• Assist in resolving technical or commercial issues throughout the sales and project cycle.

Market Development

• Monitor market developments, customer needs, competitor activities, and industry trends.
• Keep up to date with the company's products, technologies, and solutions.
• Attend customer visits, exhibitions, seminars, training sessions, and promotional activities when required.
• Provide regular updates and reports on sales activities, opportunities, and project progress.

Requirements

• Diploma or Bachelor's Degree in Electrical Engineering, Electronic Engineering, Mechatronics, Mechanical Engineering, or a related technical field.
• Previous experience in technical sales, industrial products, electrical or electronic products, power supply systems, or engineering solutions is an advantage.
• Fresh graduates with a strong interest in technical sales are encouraged to apply.
• Good communication, presentation, negotiation, and relationship-management skills.
• Able to understand customers' requirements and translate them into practical product or technical solutions.
• Self-motivated, proactive, responsible, and results-oriented.
• Comfortable working independently and collaborating with internal teams, suppliers, and customers.
• Willing to travel for customer visits and business activities when required.
• Possess a valid driving licence and own transportation.
• Good command of English and Bahasa Malaysia. Ability to communicate in Mandarin or other Chinese dialects would be an advantage when dealing with relevant customers and suppliers.

What We Offer

• Competitive basic salary.
• Sales commission or performance incentives.
• Product and technical training.
• Career development opportunities in technical sales and business development.
• Exposure to a wide range of industrial customers, suppliers, and engineering solutions.
• Supportive and collaborative working environment.

If you are passionate about technology, enjoy working with customers, and are motivated by achieving sales results, we welcome you to join our team.