Content Moderator (Bulgarian)

We are working with a BPO known for its excellent employee satisfaction ratings to find Bulgarian-speaking Content Moderators. This role is based in Thessaloniki, Greece, offering a dynamic and supportive work environment.

Position: Content Moderator
Location: Thessaloniki, Greece
Work Model: On-site
Employment Type: Full-time

Duties and Responsibilities:

• Review various types of content such as videos, news stories, still pictures, political ads, and social media profiles.
• Score content based on criteria like age-appropriateness, violence level, sexual content, and political transparency.
• Apply content policy to digital content and execute handling procedures consistently.
• Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use.
• Actively participate in employee assistance programs, program reporting initiatives, and training to foster well-being within the employee community.
• Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs.
• Adhere to security measures, confidentiality, and other project requirements related to your work.

Requirements:

• Fluent in English and Bulgarian, with excellent grammar skills.
• Tolerance of sensitive content, including but not limited to child exploitation and abuse, animal torture, gang violence, murder, hate speech, etc.
• High school diploma or equivalent.
• Strong interpersonal skills, excellent verbal and written communication skills, and most importantly, empathy.
• High affinity and cultural awareness of political and social situations in the country/region of the supported language.
• Ability to pass a criminal background check.

Offer:

• Excellent remuneration package based on experience, skills, and performance.
• Shifts within 24/7 hours of operation.
• Relocation support.
• Wellness coaching sessions to ensure awareness of wellness resources and job adjustment.
• A dynamic and creative team with a positive and friendly atmosphere.
• Good work environment, supported by great employee reviews.
• Guidance and tools to reach your full potential.
• Private health and life insurance.
• 85 monthly meal vouchers.