Helpdesk Support (Saraburi)

เริ่มงาน 1 มกราคม 2569

Position: Helpdesk Support

Project : Bridgestone หนองแค สระบุรี 1 ตำแหน่ง

Salary : 20K-22K (ไม่มี OT)

Bonus : ทำจ่ายเดือนสุดท้าย เมื่อทำงานได้ตามมาตรฐาน และครบสัญญา
Benefit : SSO+Group Health Insurance

เวลาทำงาน
จันทร์ - ศุกร์ 08.00-17.00น.



Job Description:

- Logging Ticket process request and problem of ICT issue on Ticket system.
- Forward Ticket to the related Team.
- Reminder of the ticket resolution SLA and pending Ticket.
- Install, Update, and Uninstall Software.
- Setup Computer and Peripheral devices.
- Active Directory Administers. (Join, Group, Account, File share permission)
- Microsoft Office, Office 365 troubleshooting.
- Computer and Peripheral, OS, and Software troubleshooting.
- Virus scan and clean. (Base on customer's tools)
- Optimize PC. (Base on customer's tools)
- Backup Client. (Base on customer's tools)
- Migrate personal profile data.
- Coordinate with relevant parties to resolve the end-user problem.
- Logging and follow up tickets.
- Other task as assigned.

Qualifications:
1. Bachelor's Degree in Computer Science, Information Technology, and related fields.
2. Male Age 23-30 years.
3. Be familiar with Ticket process, Internet, Network, and Computer troubleshooting.
4. Good customer service mind and customer relationship creation.
5. At least 1-year experience in IT Support function or related.