Collection Admin ( Jakarta,Indonesia)

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries, and we are looking for a Collection Admin to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

• Maintain accurate and up-to-date records of all collection activities in the system.
• Work closely with the finance and sales teams to resolve payment disputes and discrepancies.
• Assist in preparing weekly/monthly aging reports and collection performance summaries.
• Support internal and external audits by providing relevant documentation.
• Handle administrative tasks such as filing, document management, and updating customer contact information.
• Handle invoicing, payments, and liaise with customers and suppliers
• Escalates customer disputes or ensures enquiries are made to relevant departments and ensures proper follow-up
• Assist in the preparation and analysis of billing-related financial reports.
• Ensure all billing activities comply with company policies and financial regulations.
• Continuously improve billing processes to enhance accuracy and efficiency.

Job Requirement

• A degree in Accounting, Finance, or a related field is required
• Proven 2 years of experience in billing and reconciliation or accounts receivable.
• Strong communication in both Bahasa and English
• Proficiency in Microsoft Office (especially Excel) and accounting software (e.g., SAP, QuickBooks, or similar).
• Detail-oriented with strong organizational and time-management abilities.
• Ability to work independently and as part of a team.