Portuguese Customer Support Specialist

We are currently hiring Customer Support Specialists to join an international team supporting a leading global technology company. This role focuses on providing first-line support to business customers, helping resolve product-related inquiries while delivering an excellent customer experience.

This is an excellent opportunity to develop your customer support skills within a collaborative and multicultural environment.

What You Will Do

• Support business customers via phone and email in Portuguese and English
• Provide first-level assistance for product-related inquiries and troubleshooting
• Escalate complex technical cases to the appropriate support teams
• Maintain accurate customer records using internal systems
• Deliver a professional and customer-focused service experience

Requirements

• Portuguese communication skills required (C1 level or above)
• Good English communication skills required (B2 level or above)
• Strong communication and problem-solving skills
• Good computer skills and ability to work with CRM systems
• Previous customer support experience is an advantage but not mandatory

What We Offer

• Competitive salary package
• Structured training and onboarding
• Career development opportunities
• Hybrid working model
• International and multicultural work environment

If you are interested in building your career in customer support within an international team in Athens, Greece, we would be happy to hear from you.