Job Openings German Speaker Customer Success Account Manager

About the job German Speaker Customer Success Account Manager

Position: Customer Success Account Manager (German Speaker)
Location: Athens, Greece

Key Responsibilities

  • Build and maintain strong relationships with German-speaking clients, acting as their trusted advisor.
  • Support customers throughout their journey, ensuring successful onboarding, adoption, and long-term satisfaction.
  • Identify client needs and provide tailored solutions to maximize value and performance.

  • Proactively manage accounts to drive retention and growth.

  • Collaborate with internal teams to resolve issues and ensure seamless service delivery.

  • Monitor client performance metrics and deliver insights that support business objectives.

Requirements

  • Languages: German (C1 or higher, mandatory) and English (B2 or higher).

  • Previous experience in account management, customer success, or a related client-facing role.

  • Strong interpersonal and communication skills with a consultative mindset.

  • Ability to analyze data and provide actionable recommendations.

  • Proven track record of achieving or exceeding performance targets.

  • Availability to work on-site in Athens.

Work Schedule

  • Monday to Friday, 08:00 18:00

  • Full-time, office-based position.

What We Offer

  • Competitive base salary.

  • Uncapped quarterly bonus based on performance.

  • Opportunity to work in an international and fast-paced environment.

  • Career growth and professional development opportunities.

Requirements to Apply

  • CV in English.

  • EU ID or valid Residence Card.


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