Job Openings French-Speaking Customer Advisor – Guimarães

About the job French-Speaking Customer Advisor – Guimarães

Are you fluent in French and looking for a stable, high-growth career in the heart of Guimarães? Join a leading European customer experience provider and thrive in a dynamic, inclusive, and supportive workplace!

What We Offer

  • Competitive Pay: €953 – €1,200 / month (base + performance incentives).
  • Job Security: Employment contract signed on Day 1 + fully paid initial training.
  • Perks & Bonuses: Attendance bonus and exclusive employee discounts across top brands (health, fitness, banking, fashion).
  • Great Workplace: Modern, friendly office located right in central Guimarães (100% on-site).
  • Career Growth: Clear internal promotion pathways to level up your career.

Your Daily Role

  • Handle inbound and outbound client communications with clarity and professionalism (calls and back-office management).
  • Support clients, resolve inquiries, and handle objections smoothly.
  • Navigate multiple digital tools and software to manage client records.
  • Offer tailored solutions and apply commercial awareness based on project goals.

What We Are Looking For

  • Language Skills: C1/C2 level in French (written and spoken) is mandatory.
  • Tech Literacy: Strong operational computer skills.
  • Soft Skills: Excellent communication, proactive attitude, and great teamwork.
  • Availability: 40 hours/week on rotating schedules (Monday to Saturday, between 7:30 AM and 6:00 PM).
  • Prior experience in customer service or call centers is a strong plus!

Next Training Session Starts: October 14, 2026 

Ready to take the next step? Apply today and secure your spot!