German Customer Advisor – Hybrid Role (Romania)

Are you fluent in German and looking for a stable, high-paying career with a predictable schedule? Join our team in Bucharest (District 4) and enjoy competitive net pay, weekend-free work, and a flexible hybrid setup!

Key Compensation & Perks

• Guaranteed Take-Home Pay: 5,969 RON Net/month (5,569 RON base + 400 RON work-setup allowance)
• Meal Vouchers: 25 RON per worked day (loaded monthly via Pluxee Card)
• Extra Earnings: Earn monthly and quarterly bonuses based on performance, CSAT quality, and upselling opportunities
• Rare Overtime: Weekend work is exceptionally rare; any overtime carries a 25% premium rate

Work Schedule & Setup

• Schedule: Fixed Monday to Friday | 09:00–18:00 (No weekend shifts!)
• Hybrid Balance: 3 days on-site (Mon–Wed) at our District 4 office | 2 days Work From Home (Thu–Fri)
• Paid Training: 1 week of fully paid onboarding (Mon–Fri, 10:00–17:00)
• Contract: Full-Time, Permanent Contract

What We Are Looking For

• Language Skills: Advanced/C1–C2 German (written & spoken) and B2 English for internal team communications
• Location: Must be locally based and able to commute to our District 4 Bucharest office 3 days a week
• Customer Care: Experience or strong aptitude in handling phone, email, and live-chat interactions
• Skills: Proactive, empathetic, and solution-oriented with solid computer literacy (MS Office, CRM tools)
• Growth Mindset: Comfort with helping customers, documenting interactions, and cross-selling relevant solutions

Why You'll Love Working With Us

• Predictable Hours: Free up your weekends every single week
• Multiple Start Dates: Choose a onboarding date that fits your current notice period
• Clear Incentives: Transparency in earnings with transparent performance and sales bonuses

Ready to apply? Submit your resume today to secure your interview for our upcoming start dates!