Player Support Specialist – Polish & English

Location: Sofia, Bulgaria
Languages: Polish & English
Salary: €1,480 gross/month
Start Dates: 23 & 30 November 2026
Work Model: On-site | Relocation available

About the Role

Passionate about gaming? Join an international Player Support team assisting gamers of League of Legends and Valorant. You'll provide email-based support, helping players resolve issues and enjoy a better gaming experience.

Key Responsibilities

• Respond to player enquiries exclusively via email.
• Provide assistance with gaming-related questions and concerns.
• Troubleshoot customer issues and offer clear solutions.
• Maintain high customer satisfaction and service quality.

Requirements

• Polish and English language skills.
• Strong written communication and problem-solving abilities.
• Customer-focused approach and attention to detail.
• Interest in gaming and digital entertainment.
• Flexibility to work rotating shifts.

Working Conditions & Benefits

• Schedule: Monday–Sunday, rotating shifts covering 24 hours.
• Training: 5 weeks.
• Relocation support available.
• Email-only support – no phone calls.

Important Info: Candidates must have the necessary valid work permit/right to work in Bulgaria/EU.

Recruiter Contact

Alexander Glogar
Recruiter | Cross Border Talents
alexander.glogar@cbtalents.org
WhatsApp: +43 676 51 66 005