Italian Technical Customer Support Specialist

We are currently hiring Technical Customer Support Specialists to join an international team supporting a globally recognized technology brand. This role focuses on providing technical assistance and customer support, helping users resolve product, device, and account-related issues.

This is an excellent opportunity to develop your technical support skills while working in a collaborative and multicultural environment.

What You Will Do

• Support customers via phone in Italian and English
• Assist with technical issues, account access, and product-related inquiries
• Guide customers through troubleshooting steps and service requests
• Escalate complex technical cases when required
• Maintain accurate customer records and deliver a high-quality support experience

Requirements

• Italian communication skills required (C1 level or above)
• Good English communication skills required (B2 level or above)
• Strong communication and problem-solving skills
• Good computer skills and interest in technology
• Previous customer service or technical support experience is an advantage but not mandatory

What We Offer

• Competitive salary package
• Structured training and onboarding
• Career development opportunities
• Continuous learning and upskilling
• International and multicultural work environment

If you are interested in building your career in technical customer support within an international team in Athens, Greece, we would be happy to hear from you.