Italian Speaking Customer Support | Portugal (Relocation Provided)

Turn your Italian and English into a career in one of Portugal's most charming coastal cities. Join an international team supporting customers in the healthcare and medical devices space, a role where your work makes a real difference to people's daily lives.

Location: Porto, Portugal
Work Model: On-site
Languages: Italian (fluent) + English (C1)
Schedule: Rotating shifts, Monday to Sunday, 24/7 operation, 2 rotating days off. Occasional night shifts (22:00–07:00).
Salary: €1,000 gross/month x 14 salaries

What you'll do

• Support customers in Italian and English via the channels the team covers
• Resolve queries with empathy, accuracy and a calm approach, including sensitive or urgent situations
• Keep high service quality while handling several markets and a lot of product information

What we're looking for

• Fluent spoken and written Italian, C1 English
• Strong communication, active listening and problem-solving skills
• Good stress management, detail orientation and the ability to retain a lot of information
• A plus: background in healthcare or technical support, or knowledge of diabetes or medical devices

What you get

• €1,200 welcome bonus for Italian speakers, paid in 12 monthly installments during your first year
• Food allowance of €7.63 per working day
• Shared accommodation for up to 12 months if you relocate from outside Portugal (details discussed during the interview)
• Meaningful work in healthcare-related customer support, in a multicultural team

Good to know

• Night shifts are covered only occasionally by a small team. You should be comfortable with this rotation.
• Flight tickets are not included.
• No relocation support within Portugal for this language market.

Interested? Send us your CV and let's talk.